1. General Conditions
All refunds are subject to the terms and conditions outlined in this refund policy.
2. Eligibility for Refund
a. To be eligible for a refund, the participant must submit a refund request within 30 days of purchase.
b. The participant should have completed no more than 25% of the course content.
c. Proof of purchase, such as a receipt or transaction ID, must be provided at the time of the refund request.
3. Refund Process
Once we receive your refund request and verify eligibility, we will initiate a refund to your original method of payment. Refunds can take up to 10-15 business days to reflect in your account, depending on your bank or payment provider.
Refunds will not be provided for:
a. Any request made outside the specified 30-day window.
b. Participants who have accessed or completed more than 25% of the course content.
c. Courses that were purchased at a discounted rate, as part of a promotion, or bundled with other products or services, unless otherwise specified.
5. Technical Issues
If you experience technical issues that prevent you from accessing or completing the course, please contact our support team within 7 days of encountering the issue. We will make every effort to resolve the issue. If we are unable to rectify the problem, a full or partial refund may be provided at our discretion.
6. Changes to This Policy
We reserve the right to update or change this refund policy at any time. All changes will be posted on our website, and we recommend reviewing it regularly to stay informed.
7. Contacting Us
If you have any questions regarding this refund policy or wish to request a refund, please contact our support team at [email protected].